FAQ Page

Q: Where do you ship from?
A: All orders ship from St. John’s, NL.

Q: How long does it take to receive my order?
A: In-stock items ship in 2–3 business days. Restock items may take 2–3 weeks to be made before shipping.

Q: Do you accept returns?
A: Yes. Within 14 days of delivery for defects or dissatisfaction.

Q: Are your toys safe for small children?
A: Many items contain small parts. Not for children under 3 years old.

Q: What materials do you use?
A: We primarily print with PLA and PLA+ bioplastic materials.

Q: Can I request custom prints?
A: Custom orders may be available depending on workload. Email us for details.

Q: Do you wholesale to schools or stores?
A: Yes. Contact us for bulk pricing.